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Preparing your secure mixing environment
Preparing your secure mixing environment
Choose your preferred support channel
Quick fixes for frequently encountered problems
Your transaction is taking longer than expected
Wait up to 25 minutes for processing. Use our transaction tracker.
Your transaction was unsuccessful
Check gas limits and ETH balance. Refunds are automatic.
Clean ETH not received at destination address
Verify destination address encoding and wait full processing time.
Network fees are higher than expected
Use gas tracker tools and send during low-fee periods.
Questions about privacy and security
Review our security documentation and audit reports.
Issues connecting your wallet
Clear browser cache, try different wallet, or use WalletConnect.
For urgent issues requiring immediate attention
Comprehensive guides and documentation
Step-by-step instructions for mixing ETH
Answers to common questions about ETH Mixer
Learn about our security measures and privacy protection
View real-time mixing statistics and performance
View our verified smart contract on Etherscan
Technical documentation for developers